Shipping and return policies for International Transfer Desk
- Shipping Info
Germany & international:
Each item ships in a padded envelope (uninsured, no tracking). Please ask if you like a insured/tracked shipping option. Shipping time: 3-5 days within Germany.
Lost, damaged or stolen packages get no refund, except you've asked for insured shipping!
COVID-19 / International Shipping (NON-EU CUSTOMERS!): Please check www.deutschepost.de/en/c/coronavirus.html#international
The buyer assumes all responsibilities of claims made with the shipping carrier. We do not refund shipping fees if the order is returned or refused due to address error or refusal by you, the customer.
- Return Policy
- No refunds. No exchanges. All sales are final.
contact / help
Contact International Transfer Desk
Streaming and Download help