Shipping and return policies for International Transfer Desk

Shipping Info
Germany & international:

Each item ships in a padded envelope (uninsured, no tracking). Please ask if you like a insured/tracked shipping option. Shipping time: 3-5 days within Germany.

Lost, damaged or stolen packages get no refund, except you've asked for insured shipping!

COVID-19 / International Shipping (NON-EU CUSTOMERS!): Please check www.deutschepost.de/en/c/coronavirus.html#international

The buyer assumes all responsibilities of claims made with the shipping carrier. We do not refund shipping fees if the order is returned or refused due to address error or refusal by you, the customer.
Return Policy
No refunds. No exchanges. All sales are final.